SetToRun

Changelog

What changed.

Completed improvements to SetToRun, recorded as they are merged into the product.

Early access. Dates below describe completed product changes, not a promise that every account has them enabled. Public Instagram messaging access is not available yet. Channel setup and provider approval still apply.

  1. Optional manual inbox replies

    Early-access build

    • Eligible teammates can send a manual text reply where separate inbox and reply access are enabled. Replies are attributed to the sender in workspace records; pending or uncertain attempts use read-only status recovery. Provider acceptance does not confirm delivery. Reply access remains off by default.
    Read the inbox guide

  2. Optional conversation follow-ups

    Early-access build

    • The inbox build includes a separately enabled control to save one follow-up time per conversation. A due time stays visible until changed or cleared; it sends no notification or message and does not change assignment or Echo's pause. The capability remains off by default.
    Read the inbox guide

  3. Optional inbox live updates

    Early-access build

    • Eligible workspaces can enable live inbox updates separately from inbox access. Changes refresh authorized records, with editing and saving protection plus manual Refresh for recovery. History may remain incomplete; live updates send no messages or notifications.
    Read the inbox guide

  5. Optional conversation controls

    Early-access build

    • The inbox build includes separate controls for pausing Echo's incoming-message replies, assigning a teammate and adding conversation labels. Each capability remains off by default; assignment and labels do not send messages or change Echo's pause.
    Read the inbox guide

  6. Connection setup and early-access requests

    Early-access build

    • Eligible workspaces have Facebook and Instagram connection and reconnect controls, with account selection and clearer setup messages. Live availability still depends on workspace access and provider configuration.
    • An early-access request page and private staff listing are built. Public request collection remains closed while launch details are finalized.
    Read the connection guide

  7. Complete activity totals and clearer support records

    Early-access build

    • Ending an operator's support session now records its audit entry in the same operation that revokes the session. This keeps the access change and its record together.
    • Home now counts the full preceding 24 hours of Runner activity, even when the recent-action feed shows only part of that period. Channel setup entries have their own label and do not inflate Runner totals.

  8. Try a Play before it runs

    Early-access build

    • Test a saved Echo Play with a sample comment or message. The preview shows the keyword decision, proposed text, and reasons a step would be held back. It sends nothing, writes no log entries, and adds no usage.
    • Post keeps a video's still image for the catalog. Media copies can be retried across runs instead of losing their place when a temporary download fails.
    • Support sessions now end on the server, with an automatic sweep for sessions that have expired.
    Learn how to test a Play