The runners
Eight runners. Each has one job.
A runner owns one part of your business and signs everything it does in the log. Three are live today. The other five are coming, and you cannot use them yet.
Live
Working today
- Live
Echo
Conversations
Replies when your keyword rules match, using the text you saved.
Someone comments GUIDE on your Facebook post. Echo replies under the comment and sends the guide in Messenger.
Echo replied to 12 comments. 3 need you.
- Live
Keep
Contacts
Turns every person who interacts with you into a contact with a timeline.
A customer types their email into a message. Keep saves it to their contact. Two people with similar names stay two people.
Keep saved 4 emails.
- Live
Post
Content catalog
Keeps a current catalog of everything you publish.
You publish a reel with “comment GUIDE” in the caption. Post spots the call to action and links the reel to your GUIDE campaign.
Post found 6 new reels.
Coming
Not generally available
These runners are planned or in limited testing. The examples describe their intended scope, not public availability. Pilot draft proposals remain off by default.
- Coming
Watch
Reporting
Compiles the morning briefing and tells you when something looks wrong.
Replies drop 60% overnight. Watch flags it and points at the likely cause: an expired token.
Watch: replies down 60%. Check your Instagram connection.
- Coming
Pilot
Orchestration
Proposes a keyword Play for you to review and save as an inactive draft.
Choose a channel and post, then describe a reply to comments containing PRICE. Review the proposed keywords and reply before saving. Saving does not switch the Play on.
Pilot proposed 1 Play. Review it before saving a draft.
- Coming
Relay
Outbound
Sends broadcasts, sequences and reminders, inside each channel’s messaging rules.
Three days after a quote goes out, Relay sends the follow-up email you wrote once.
Relay sent 38 follow-ups. 2 bounced.
- Coming
Tally
Money
Handles quotes, invoices, payment links and receipts.
A client says yes in a message. Tally drafts the invoice and waits for your approval before it goes out.
Tally drafted 2 invoices. Both need you.
- Coming
Shelf
Stock
Tracks products, variants and quantities.
An order is paid. Shelf takes one off the count and warns you when three are left.
Shelf: 3 left of the large conditioner.